Welcome to Find My BNB!
These Terms of Service ("Terms") govern your use of the Find My BNB website at https://findmybnb.co ("Website" or "Service") and the services provided by Find My BNB. By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Description of Service
Find My BNB is a vacation rental discovery directory focused on direct listings. We help travelers discover properties through natural language chat and owner-provided listing context, then direct users to owner booking websites or other external booking links to complete bookings.
Key features of our Service include:
- AI-powered chat interface for travelers to describe their trip preferences and receive matched listing recommendations
- Property listing management for owners to showcase their properties with enhanced metadata
- Best-effort import of basic property information from Airbnb URLs (owner-reviewed before publishing)
- Links to owner booking websites and external booking platforms where actual bookings are completed
IMPORTANT: Find My BNB does NOT handle bookings, payments, availability, pricing, calendars, or review import. All bookings are completed through owner booking websites or other third-party platforms.
2. Independent Platform Disclaimer
Find My BNB is an independent platform and is NOT affiliated with, endorsed by, or partnered with Airbnb, Inc., VRBO, or their respective parent companies.
3. User Accounts
3.1 Account Creation
To use certain features of our Service, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason we deem necessary.
4. Property Owners
4.1 Listing Requirements
If you are a property owner ("Owner"), you may create listings on our platform. By creating a listing, you represent and warrant that:
- You own or have the legal right to list the property
- All information provided is accurate and truthful
- You have the authority to link to the property's booking URLs (direct site and/or external platforms)
- The property complies with all applicable laws and regulations
4.2 Listing Import
Our Service provides a best-effort import feature that attempts to extract basic property information from Airbnb URLs. You acknowledge that:
- Import results are provided "as-is" and may be incomplete or inaccurate
- You are responsible for reviewing, verifying, and editing all imported information before publishing
- We are not responsible for any errors or omissions in imported data
- You must confirm and approve all listing information before it is published
4.3 Listing Content
You are solely responsible for all content you provide in your listings, including:
- Property descriptions, images, and metadata
- Information about amenities, location, and property features
- Any additional context fields (perfect for, not ideal for, seasonal notes, local tips, etc.)
- Links to external booking platforms
You agree not to include any content that:
- Is false, misleading, or deceptive
- Violates any third-party rights (including intellectual property rights)
- Contains illegal, harmful, or offensive material
- Infringes on the rights of others
4.4 Listing Removal
We reserve the right to remove any listing at any time, with or without notice, if we determine it violates these Terms or for any other reason.
5. Travelers/Renters
5.1 Use of AI Matching Service
As a traveler or renter ("Renter"), you may use our AI-powered chat interface to describe your trip preferences and receive property recommendations. You acknowledge that:
- Recommendations are provided for informational purposes only
- We do not guarantee the accuracy, availability, or suitability of any recommended property
- You are responsible for verifying all information directly with the property owner or booking platform
- All bookings must be completed through owner booking websites or other third-party platforms
5.2 External Links
Our Service includes links to owner booking websites and external booking platforms (Airbnb, VRBO, etc.). You acknowledge that:
- We are not responsible for the content, policies, or practices of external platforms
- Your use of external platforms is subject to their respective terms of service
- We do not control pricing, availability, or booking processes on external platforms
- Any disputes regarding bookings must be resolved with the external platform or property owner
6. Intellectual Property
6.1 Our Content
All content on our Website, including text, graphics, logos, images, software, and other materials, is the property of Find My BNB or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
By submitting content to our Service (including listings, reviews, or other materials), you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute such content in connection with our Service.
7. Prohibited Uses
You agree not to:
- Use our Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or networks
- Use automated systems (bots, scrapers, etc.) to access our Service without permission
- Interfere with or disrupt the Service or servers
- Transmit any viruses, malware, or harmful code
- Impersonate any person or entity
- Collect or harvest information about other users
- Use our Service to compete with us or to build a similar service
8. Disclaimers and Limitations of Liability
8.1 Service Provided "As-Is"
Our Service is provided "as-is" and "as-available" without warranties of any kind, either express or implied. We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any defects in the Service will be corrected
8.2 No Booking Guarantees
We do not guarantee:
- The availability of any property
- The accuracy of property information
- The quality, safety, or legality of any property
- The performance of any property owner or booking platform
8.3 Limitation of Liability
To the maximum extent permitted by law, Find My BNB and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our Service.
9. Indemnification
You agree to indemnify, defend, and hold harmless Find My BNB and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:
- Your use of our Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit to our Service
10. Privacy
Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://findmybnb.co/privacy-policy to understand how we collect, use, and protect your information.
11. Third-Party Services
Our Service may integrate with or link to third-party services, including Airbnb, VRBO, owner booking providers, payment processors, and other platforms. Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the content, policies, or practices of third-party services.
12. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of our Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
13. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes by:
- Posting the updated Terms on this page with a new "Last Updated" date
- Sending an email notification to registered users (if applicable)
Your continued use of our Service after any changes constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Find My BNB regarding your use of our Service and supersede all prior agreements and understandings.
17. Contact Information
If you have any questions about these Terms of Service, please contact us through our contact form at https://findmybnb.co/contact-us.
Thank you for using Find My BNB!